Built for working a bug together
Ticket-scoped rooms
Each ticket carries its own live chat; context never bleeds across issues.
Mentions
Notify exactly the person whose input is blocking progress.
Reactions
Lightweight sign-off — a thumbs-up on a proposed fix beats a meeting.
Presence
See who is looking at the ticket right now, powered by a Socket.IO real-time layer.
Why channel chat loses bugs
Channel-based chat — Slack, Teams, even the chat inside big PM suites — organizes conversation by team, not by problem. The repro steps end up in one thread, the decision in another, the fix discussion in a DM, and the person debugging at midnight is left stitching the story back together from fragments. Scoping chat to the ticket means the captured evidence, the discussion and the resolution live as one record. New assignee? They read the ticket and they're caught up.
No other tracker in Artikko's class ships this: capture widgets have comment boxes, enterprise trackers bolt on channel chat. Ticket-scoped real-time discussion is an Artikko exclusive — see the comparisons for the receipts.
In every plan, from day one
Real-time chat isn't an upsell — it ships in the Free plan alongside the widget and MCP access. Discussion, evidence and status in one place, whatever your team size.
Open your first ticket chat in minutes
Invite the team, drop a message on any ticket, and watch presence light up. When the bug closes, the discussion stays — searchable, attributed, attached to the fix.